Application Name Sundior Lead Management CRM
Corporate Entity Sundior Technologies Private Limited
Last Updated October 03, 2026
Fulfillment Timeline Within 15 Calendar Days
Support Email it@sundiortechnologies.com
Required Subject Account Deletion Request

1. OVERVIEW & POLICY STATEMENT

Sundior Technologies Private Limited (“Sundior”, “we”, “us”, or “our”) respects your right to request deletion of your Sundior account and associated personal data.

If you no longer wish to use Sundior, you can request account deletion by contacting us through the email process described below. Our team will assist you throughout the process and handle your request with appropriate care.

2. HOW TO REQUEST ACCOUNT DELETION

To request deletion of your Sundior account, follow these simple steps:

1
Open Application
Open the Sundior Lead Management CRM mobile application on your device.
2
Locate Delete Account Option
Navigate to your Profile screen (Partner Profile or Associate Profile) and select the Delete Account option available within the application.
3
Review On-Screen Guidance
Follow the instructions and checklist provided in the deletion dialog.
4
Send Email from Registered Address
Send an email to it@sundiortechnologies.com from the email address registered with your Sundior account.
5
State Deletion Intent & Reason
Clearly state that you want your Sundior account and associated personal data to be deleted. Briefly explain the reason for your deletion request, as requested by the account-deletion instructions in the application.

You may also contact it@sundiortechnologies.com directly to initiate the account-deletion process:

Recipient Email it@sundiortechnologies.com
Mandatory Subject Line Account Deletion Request
Sender Requirement Must be sent from the email address linked to your Sundior CRM account.
Initiate Deletion Email Request
Identity Verification Notice
We may request additional information where reasonably necessary to verify your identity and protect your account from an unauthorized deletion request.

3. WHAT HAPPENS AFTER YOU REQUEST DELETION

Once we receive your account-deletion request:

  1. Review & Verification: We will review the request and may contact you if additional information or verification is required.
  2. Support & Guidance: We will provide appropriate support and guidance throughout the deletion process.
  3. Processing Deletion: Once the request has been verified, we will process the deletion of your Sundior account and associated personal data.
  4. 15-Day Completion SLA: Account deletion will be completed within fifteen (15) days of receiving and verifying the deletion request, subject to statutory exceptions described below.
  5. Access Revocation: Once deletion has been completed, you may no longer be able to access your Sundior account or information associated with that account.

We may retain certain information where retention is required or permitted by applicable law, regulation, legal proceedings, security requirements, fraud prevention, accounting, taxation, dispute resolution, or other legitimate purposes. Where information is retained for such purposes, it will be retained only for the applicable period and handled in accordance with our Privacy Policy and applicable requirements.

4. WITHDRAWAL OF A DELETION REQUEST

If you change your mind after submitting a deletion request and want to continue using your Sundior account, you should contact us as soon as possible at:

Email: it@sundiortechnologies.com

Important Notice on Withdrawals
To maintain a clear record of the user's decision, withdrawal of a deletion request may require confirmation by email from the email address associated with the Sundior account.

Irrevocability: If a deletion request has already been completed, the account and data deleted as part of that process generally cannot be restored.

5. WHAT DATA IS DELETED?

When an account-deletion request is verified and processed, Sundior will delete personal data associated with the account that is eligible for deletion.

Depending on the information associated with the account, this may include:

  • Account identification information
  • Name and professional contact information
  • Email address and other account contact information
  • Authentication-related account information
  • User profile information
  • Personal information stored as part of the user's Sundior account

Certain information may not be immediately deleted where Sundior is required or permitted to retain it for legal, regulatory, security, accounting, taxation, fraud-prevention, dispute-resolution, or other legitimate purposes.

6. CUSTOMER AND LEAD DATA

Sundior is a business-oriented lead management platform. Information relating to customers, leads, partners, associates, or business activities may be subject to separate business, contractual, legal, or operational requirements.

Enterprise Commercial Records
Deletion of a user's Sundior account does not necessarily mean that every record associated with a business or customer relationship can be immediately removed where Sundior or another authorized party has a legitimate or legal reason to retain that information.

Any such retained information will continue to be handled in accordance with our Privacy Policy and applicable requirements.

7. BACKUP AND SYSTEM RECORDS

Following account deletion, certain information may temporarily remain in system backups, disaster-recovery systems, security logs, or other technical records.

Such information will be removed or overwritten in accordance with the applicable backup and retention processes, unless continued retention is required or permitted for a legitimate purpose.

8. SUPPORT DURING THE DELETION PROCESS

We are committed to providing appropriate support during the account-deletion process. If you have questions about:

  • Your deletion request
  • Identity verification
  • Information that may be retained
  • The status of your deletion request
  • Withdrawal of a deletion request
  • Any other issue related to account deletion

Please contact: it@sundiortechnologies.com

Our team will communicate with you as necessary to properly handle and document your request.

9. IMPORTANT INFORMATION

Account Deletion is a Permanent Action
Once your account has been deleted, you may lose access to your Sundior account and information associated with it. If you need any information for your own records, you should make the necessary arrangements before requesting deletion, where applicable.

Submitting a deletion request does not automatically guarantee that every piece of information associated with a business relationship can be removed immediately. Information that Sundior is legally or legitimately required to retain may continue to be retained for the applicable period.

10. RELATED PRIVACY INFORMATION

For information about how Sundior collects, uses, stores, shares, protects, and retains personal data, please refer to our Privacy Policy.

Internal Documentation Sundior CRM Privacy Policy
Official Published URL https://sundior.in/privacy-policy/

Note: If your final Privacy Policy is hosted at a different URL, replace the link above before publishing this page.

11. CONTACT US

For account and data deletion requests, inquiries, or grievances:

Corporate Entity Sundior Technologies Private Limited
Dedicated Support Email it@sundiortechnologies.com
Mandatory Subject Account Deletion Request
Resolution SLA 15 Calendar Days

We will assist you with the deletion process and provide appropriate communication regarding your request.